Alibit

Contact

Write here, or email [email protected] — both are read by a human.

Worth including

Write which username it concerns and, if it is about a purchase, the date it was made. Then we do not have to go back and forth before I can answer. You can also write straight from your account in the player profile.

Response time

Alibit is run by one person alongside other work. Expect a reply within a couple of days, usually sooner. A payment that went wrong goes before everything else.

Your data

You can ask what data is stored about you, have it corrected, and have your account and data deleted. Just say so in the message. What is stored and why is in the privacy policy, and the terms for purchases and cancellation are in the terms.

Problems that are not your fault

Does the site look broken where you are, or does nothing happen when you press a button? Tell me which browser and device you are using, and what you did just before. That is the kind of report something can be done about.